Orange et moi Sénégal: The Free Mobile Account Management Application
If you are a customer of Orange Sénégal, the leading mobile operator in Senegal, you might want to download and use Orange et moi Sénégal, the free mobile account management application that allows you to access all your Orange services in one place. In this article, we will tell you what Orange et moi Sénégal is, how to download and install it, how to use it, what's new in it, and answer some frequently asked questions.
What is Orange et moi Sénégal?
Orange et moi Sénégal is an application developed by Orange Sénégal that lets you manage your mobile account easily and quickly. With Orange et moi Sénégal, you can:
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Check your balance and details of your credit, pass, Orange Money account and Sargal points
Buy credit, internet pass, illimix and compose your illiflex
Make transfers, recharge your Rapido card and pay your purchases at partner shops with Orange Money
Attach your fixed and mobile lines, consult and download your fixed and postpaid bills
Contact an online customer service expert and chat with Ibou for any questions
Enjoy Orange services and applications such as Wido, Ndamli, Yaatal and OVTO
Find assistance and support for your lines and equipment (FAQs, customer service number, address of Orange shops...)
With Orange et moi Sénégal, you don't have to remember the access codes for different services. You can do everything from the app with a few taps.
How to download and install Orange et moi Sénégal?
Orange et moi Sénégal is available for Android devices running version 5.1 or higher. You can download it for free from the Google Play Store or from the official website of Orange Sénégal. Here are the steps to download and install Orange et moi Sénégal:
Go to the Google Play Store or the official website of Orange Sénégal
Search for "Orange et moi Sénégal" or click on this link
Tap on "Install" or "Download" and wait for the app to be downloaded on your device
Open the app and accept the terms and conditions
Create an account or log in with your existing account
Enjoy using Orange et moi Sénégal!
How to use Orange et moi Sénégal?
Once you have downloaded and installed Orange et moi Sénégal on your device, you can start using it to manage your mobile account. Here are some of the things you can do with Orange et moi Sénégal:
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How to check your balance and buy credit or pass?
To check your balance and details of your credit, pass, Orange Money account and Sargal points, simply open the app and tap on "My Account". You will see a dashboard with all the information you need. To buy credit or pass , tap on "Buy" and choose the option you want. You can buy credit, internet pass, illimix and compose your illiflex. You can pay with your Orange Money account or with your credit card.
How to access SOS credit and internet pass?
If you run out of credit or internet pass, you can use the SOS service to get some emergency credit or internet pass. To access the SOS service, tap on "SOS" and choose the option you want. You can get up to 500 FCFA of credit or up to 100 MB of internet pass. You will have to pay back the amount you borrowed plus a small fee the next time you recharge your account.
How to contact an Orange expert online?
If you have any questions or issues with your account or services, you can contact an Orange expert online through the app. To contact an Orange expert online, tap on "Contact us" and choose the option you want. You can chat with Ibou, the virtual assistant, who can answer your questions and guide you. You can also chat with a real customer service agent who can help you with more complex issues. You can also call the customer service number 1441 for free from your Orange line.
How to enjoy Orange services and applications?
With Orange et moi Sénégal, you can also enjoy various Orange services and applications that offer you entertainment, information, education and more. To enjoy Orange services and applications, tap on "Services" and choose the option you want. You can access Wido, the video-on-demand platform that offers you movies, series, documentaries and more. You can access Ndamli, the e-learning platform that offers you courses, quizzes and certificates. You can access Yaatal, the news platform that offers you local and international news. You can access OVTO, the music streaming platform that offers you songs, playlists and podcasts.
How to find assistance and support?
If you need assistance and support for your lines and equipment, you can use the app to find the information you need. To find assistance and support, tap on "Help" and choose the option you want. You can access FAQs, where you can find answers to common questions. You can access Troubleshooting, where you can find solutions to common problems. You can access Shop Locator, where you can find the address of the nearest Orange shop.
What's new in Orange et moi Sénégal?
Orange et moi Sénégal is constantly updated and improved to offer you a better user experience and more features. Here are some of the latest updates and improvements:
The app now supports biometric authentication (fingerprint or face recognition) for more security and convenience
The app now allows you to attach multiple lines (fixed or mobile) to your account and manage them easily
The app now allows you to download your fixed and postpaid bills in PDF format
The app now allows you to share your internet pass with other Orange customers
The app now allows you to customize your profile picture and nickname
Conclusion
Orange et moi Sénégal is a free mobile account management application that allows you to access all your Orange services in one place. It is easy to download, install and use. It offers you many features and benefits such as checking your balance, buying credit or pass, making transfers, contacting an online expert, enjoying Orange services and applications, finding assistance and support and more. It is also regularly updated and improved to offer you a better user experience and more features. If you are a customer of Orange Sénégal, we recommend that you download and use Orange et moi Sénégal today!
FAQs
Here are some frequently asked questions about Orange et moi Sénégal:
Is Orange et moi Sénégal free?Yes, Orange et moi Sénégal is free to download and use. However, some transactions may incur fees or charges depending on your tariff plan.
Do I need an internet connection to use Orange et moi Sénégal?No, you don't need an internet connection to use most of the features of Orange et moi Sénégal. However, some features such as accessing Orange services and applications may require an internet connection.
Can I use Orange et moi Sénégal on any device?No, Orange et moi Sénégal is only available for Android devices running version 5.1 or higher.
Can I use Orange et moi Sénégal outside Senegal?Yes, you can use Orange et moi Sénégal outside Senegal, but you may incur roaming charges depending on your tariff plan and the country you are in.
How can I give feedback or suggestions about Orange et moi Sénégal?You can give feedback or suggestions about Orange et moi Sénégal by tapping on "Settings" and then "Feedback". You can also rate and review the app on the Google Play Store or contact the customer service.
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